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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎10-24-2010
My Device: Blackberry Tour 9630
My Carrier: Verizon Wireless

No audio on headphone port (Bold 9930)

I cannot get audio to stream to my headphone jack port on my Bold 9930 (trying to play MP3 files that are in my media folder) - it either goes to the phone headset or the phone speaker. I can stream internet radio to this jack, but not media playback. I did not have this problem on my old Tour 9630.