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BlackBerry® OS Smartphones

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Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No email after update

You're welcome... glad it worked for you.

 

Why the glitch? Who knows, but you got it settled.

 

(As for the snow and ice in ATL, I'm in Birmingham, and we've had a very pleasant winter so far!)



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Posts: 1
Registered: ‎02-10-2012
My Device: Bold 9650
My Carrier: Verizon

Re: No email after update

I followed the steps you outlined but also got stuck at the Resend Service Books, as I wasn't getting the options that were shown in the instructions.  So I skipped to the bottom and went to mobile.blackberry.com and was able to fix the problem in about 10 minutes. 

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Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: No email after update


greenwaite wrote:

  So I skipped to the bottom and went to mobile.blackberry.com and was able to fix the problem in about 10 minutes. 


Excellent. Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code