05-04-2012 04:38 AM
05-20-2012 07:16 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you could try deleting and re-adding your BIS configuration for the affected email accounts.
Is there an issue with the phone, blackberry or my service provider? Not sure who to contact to fix it!
For formal support, it's all the same place...your place of purchase and/or your carrier (and those might be the same). For warranty hardware support, you go and see your place of purchase. For everything else, you contact your mobile service provider.