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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-28-2013
My Device: 9700 Bold
My Carrier: Rogers

No music sync capacity since 6.0 upgrade

Since updating the OS on my 9700 Bold to 6.0, it has dropped all music files, & will not sync music with my laptop (says I have insufficient storage, even though it stored LOTS of music prior to upgrading)? 

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: No music sync capacity since 6.0 upgrade


Welcome to the BlackBerry® Support Community Forums.


To better assist you, do you have a media card or are you trying to synchronize music files to the device memory?






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