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New Member
Posts: 2
Registered: ‎11-02-2008
My Device: Not Specified
Accepted Solution

No response when trying to click links on web pages

Hey y'all

 

Here's a problem that came up only in the last day or so.....

 

Had my Blackberry 9000 for a couple of weeks, and have been able to use the internet with it with no problems. However within the past couple of days, I am finding that I can no longer click on any links using the trackball. There is no response whatsoever whenever I tried to click on the links. This applies for all websites on all three of my browsers on the device. On text based links I can just use the "Get Link" command or press "enter", but those options are not available for java-based links such as the login buttons on Yahoo and certain other sites, therefore, I cannot get into them.

 

Aside from the above issues, the trackball seems to be working just fine. I am able to click on the bookmarks, that seems to work.... and all of the other functions of the trackball (as far as I know) seems to be working fine. It is just when I am on websites that I cannot seem to click on any links whatsoever.

 

I hope this makes sense Smiley Happy

 

Thanks

Greg

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: No response when trying to click links on web pages

Have you tried resetting the device by removing the battery for 1 minute? After the battery is placed back in, it will reboot in about 1-3 mins, Try it afterwards
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New Member
Posts: 2
Registered: ‎11-02-2008
My Device: Not Specified

Re: No response when trying to click links on web pages

That solved the problem...... thank you so much for your prompt reply Smiley Happy