07-14-2012 04:46 PM
I bought a Bold 9790 one month back & I cannot hear any dialing sound or incoming sound from the other person. If it is in speaker mode I can hear everything.
any one have the solution for this problem?
07-17-2012 12:08 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This seems to be a software issue, follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB11320
Let me know if you have any more questions.
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Click Accept as Solution for posts that have solved your issue(s)!
07-26-2012 09:22 AM - last edited on 07-26-2012 09:33 AM by Chronos
That link gives several ways to update the desktop manager via your computer. I don't want to install this to my PC.
Why can't BB come up with a patch to fix this issue. I've been having it now for the past several days and only way I can use my phone is using the headphones or putting it on speaker. The battery pull does not fix the issue and according to the phone I have the latest version of the software for BB.
If this is a known issue, BB should be all over it to fix it!! Otherwise what is the point of having this phone?
08-13-2014 02:45 PM
Hi i can relate to the same isue as some of the people here i updated my bberry
and after update i could not hear anyone during calls even if i make them i took my cell in for replacing
the speaker wich did not solve the isue i already downloaded 20 difrent os versions in hoping to find the right version
a year ago i had the same issue where i was lucky to find the right version again
so 1 year has passed nothing is changed or fixed and im still having this issue again thanx to a update
please give me some support on this matter oh and by the way phone works on loadspeaker during calls and on headset The link u provided in previous posts does not solve the isue http://btsc.webapps.blackberry.com/btsc/viewdocume