09-19-2008 10:48 PM - edited 09-19-2008 10:52 PM
I have been having this issue lately and wondering if anyone has similar problem or maybe even a solution. This afternoon my phone rang I picked it up said hello and and i did not hear anything. I hung up. They call back same thing happens. I call them same thing happens...I remove the battery then install they restart and the phone seemed to work I hang up and I get another call and I can not hear the person so I have to remove the battery and restart etc....They are able to hear me but I can not hear them unless I remove the battery and restart. Oh and the phone is not on mute or anything like that....Ugghhh it is killing me!!!
PS....The volume is also on high!!
Verizon Blackberry Curve 8330
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09-22-2008 02:31 PM
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09-25-2008 12:41 PM
Ok I have the answer "Live with it"
I have made several calls to Verizon and to Blackberry and now I have found the reason to the no sound issue.
This is a known bug and they call it "one way audio". Basically it is a software issue. When you recieve an MMS with an audio file attached in the software somehow it affects the calls after. The solution at this point is to remove the battery and wait 30 seconds re-install the battery and hope you dont get another audio file sent to you again hahaa....As of today 9/25/08 per RIMM there is no software update available, and verizon will not offer any credit to your account. At least they wont offer a credit for me!!!
11-05-2008 11:40 AM
I am glad to see that I am not the only one with this issue. I have returned two Curve 8330's so far to Verizon. They told me that this is no a common problem but it is now happening to my third one. The explanation makes sense because I receive alot of those types of texts. Does anyone know if they will eventually fix the problem? Or is anything already available as of 11-05-2008?
08-31-2009 02:54 PM