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New Contributor
Posts: 5
Registered: ‎06-24-2012
My Device: Curve 8330
My Carrier: Sprint
Accepted Solution

No tab for "Folders" in advanced options for Calendar synch

After updating to Desktop v 7.0, my secondary Outlook calendars do not synch to my phone.  Online help files state there should be a "Folders" tab in advanced settings within configuration where I can select the other calendar folders.  Nope. 

 

I have a work calendar and a personal calendar in Outlook.  I want to sync both.  I could prior to v7.0 of Desktop install.

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: No tab for "Folders" in advanced options for Calendar synch

[ Edited ]

Hi bvaron,

 

Welcome to the Support Community!

Can you provide more information please? When you click Configure to setup calendar synchronization, is there no Folders tab in Advanced Settings? What tabs or what options on the screen do you see in this setting?

Are you able to follow the steps in this KB article to add the two calendars for synchronization? http://bbry.lv/Mob99p

If not, please try uninstalling the BlackBerry® Desktop Software, rebooting the computer and reinstalling it from http://bbry.lv/Ls1B9o Then please test by trying to configure your calendar synchronization again.

 

Hope this helps.


-FS


 


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New Contributor
Posts: 5
Registered: ‎06-24-2012
My Device: Curve 8330
My Carrier: Sprint

Re: No tab for "Folders" in advanced options for Calendar synch

Within Advanced Calendar Settings there are two tabs:  Filters and Fields.  Should I see a third tab named Folders? 

Yes I have referenced the KB "How to configure synchronization in BlackBerry Desktop Software 7.0" to set up my configuration.  I had no issues with the earlier version of BBDS.  I have one Outlook profile with 2 calendars.

 

I will try uninstall/reinstall.  Thank you.

New Contributor
Posts: 3
Registered: ‎07-04-2012
My Device: 9900
My Carrier: Vodafone HU

Re: No tab for "Folders" in advanced options for Calendar synch

[ Edited ]

I'm having the same problem. It is very very annoying. You bought this expensive device and it is simply unable to work.

My story:
- When I bought my BB9900 it worked well with previous Desktop software and Outlook (with different PST files).
- I'm updated to BDS 7 - The calendar sync has stopped with an error message (140 in .\Error.cpp. http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB32032&sliceId=2&cmd=displayKC&d... )
I skipped the problem. I unchecked the calendar part.
- Today I have deleted (the whole) BBDS7 and after that I have rebooted my computer and I have installed again the BBDS7. Now I have the missing folders tab, therefore I'm unable to configure the outlook path and therefore fails the sync process.

 

http://i46.tinypic.com/35ary4p.jpg

 

 

 

If anybody can, please help. Thank you.

New Contributor
Posts: 5
Registered: ‎06-24-2012
My Device: Curve 8330
My Carrier: Sprint

Re: No tab for "Folders" in advanced options for Calendar synch

Uninstall/reinstall did not work.  Still no "Folders" tab in advanced options.

 

Is there a link for the older version.  I would be happy to rollback to a previous version.

New Contributor
Posts: 3
Registered: ‎07-04-2012
My Device: 9900
My Carrier: Vodafone HU

Re: No tab for "Folders" in advanced options for Calendar synch

New Member
Posts: 1
Registered: ‎10-01-2012
My Device: Blackberry Bold 9700
My Carrier: Celcom, Malaysia

Re: No tab for "Folders" in advanced options for Calendar synch

I am having the same problem after upgrade to Desktop Software 7.1.0.32. 

 

It should have “Folders” tab to allow configure the different folder location of calendar for sync. However, I can’t see the Folder tab.

 

Had tried to uninstall and reinstall, still the same. Please help.

New Contributor
Posts: 8
Registered: ‎10-01-2012
My Device: Curve 8520
My Carrier: T-Mobile

Re: No tab for "Folders" in advanced options for Calendar synch

same problem here!

also directory structure naming  previous version much better

 

Did re-install - restart what ever 

nothing helps

 

and I need to synch Device with laptop calander asap!

 

 

New Contributor
Posts: 8
Registered: ‎10-01-2012
My Device: Curve 8520
My Carrier: T-Mobile

Re: No tab for "Folders" in advanced options for Calendar synch

un installed v7

downloaded and installed v6 and configurred

works fine again

maybe due to intelli sync in v6 

this is replaced in , as I rememberred during v7 install and config I was notified during this process

first reaction: poor release

New Contributor
Posts: 5
Registered: ‎06-24-2012
My Device: Curve 8330
My Carrier: Sprint

Re: No tab for "Folders" in advanced options for Calendar synch

Do you have a link to v6 download?  I could not find it.