06-24-2012 11:29 AM
After updating to Desktop v 7.0, my secondary Outlook calendars do not synch to my phone. Online help files state there should be a "Folders" tab in advanced settings within configuration where I can select the other calendar folders. Nope.
I have a work calendar and a personal calendar in Outlook. I want to sync both. I could prior to v7.0 of Desktop install.
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07-02-2012 09:07 AM - edited 07-02-2012 09:27 AM
Welcome to the Support Community!
Can you provide more information please? When you click Configure to setup calendar synchronization, is there no Folders tab in Advanced Settings? What tabs or what options on the screen do you see in this setting?
Are you able to follow the steps in this KB article to add the two calendars for synchronization? http://bbry.lv/Mob99p
If not, please try uninstalling the BlackBerry® Desktop Software, rebooting the computer and reinstalling it from http://bbry.lv/Ls1B9o Then please test by trying to configure your calendar synchronization again.
Hope this helps.
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07-02-2012 09:44 AM
Within Advanced Calendar Settings there are two tabs: Filters and Fields. Should I see a third tab named Folders?
Yes I have referenced the KB "How to configure synchronization in BlackBerry Desktop Software 7.0" to set up my configuration. I had no issues with the earlier version of BBDS. I have one Outlook profile with 2 calendars.
I will try uninstall/reinstall. Thank you.
07-04-2012 07:05 AM - edited 07-04-2012 07:10 AM
I'm having the same problem. It is very very annoying. You bought this expensive device and it is simply unable to work.
- When I bought my BB9900 it worked well with previous Desktop software and Outlook (with different PST files).
- I'm updated to BDS 7 - The calendar sync has stopped with an error message (140 in .\Error.cpp. http://btsc.webapps.blackberry.com/btsc/viewdocume
I skipped the problem. I unchecked the calendar part.
- Today I have deleted (the whole) BBDS7 and after that I have rebooted my computer and I have installed again the BBDS7. Now I have the missing folders tab, therefore I'm unable to configure the outlook path and therefore fails the sync process.
If anybody can, please help. Thank you.
07-05-2012 01:34 PM
Uninstall/reinstall did not work. Still no "Folders" tab in advanced options.
Is there a link for the older version. I would be happy to rollback to a previous version.
07-06-2012 05:15 AM
It works fine for me.
10-01-2012 06:30 AM
I am having the same problem after upgrade to Desktop Software 188.8.131.52.
It should have “Folders” tab to allow configure the different folder location of calendar for sync. However, I can’t see the Folder tab.
Had tried to uninstall and reinstall, still the same. Please help.
10-01-2012 07:48 AM
same problem here!
also directory structure naming previous version much better
Did re-install - restart what ever
and I need to synch Device with laptop calander asap!
10-01-2012 08:18 AM
un installed v7
downloaded and installed v6 and configurred
works fine again
maybe due to intelli sync in v6
this is replaced in , as I rememberred during v7 install and config I was notified during this process
first reaction: poor release