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New Contributor
Posts: 6
Registered: ‎09-22-2009
My Device: Torch 9800 - 6.0 Bundle 1907
My Carrier: Telus

No voice unless on speakerphone

[ Edited ]

For the last 2 days my Torch's speaker has been messed up. I cannot hear anything when in phone calls unless I put it on speakerphone. I see other people have had this issue and the only solution was to replace the midplate. I am wiping the handheld now to see if that helps, but does anyone know of anything else to try?

 

Update: Wipe was unsuccesful, I still can't hear anything unless on speakerphone.

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: No voice unless on speakerphone

Hello Pizzalover,

 

I would suggest contacting your point of sale for warranty and repair options.

 

Thanks.

-HB

 

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New Contributor
Posts: 6
Registered: ‎09-22-2009
My Device: Torch 9800 - 6.0 Bundle 1907
My Carrier: Telus

Re: No voice unless on speakerphone

Anyone else have any suggestions?

Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: No voice unless on speakerphone

i had lint in my headphone jack, I just inserted the headphones about 30 times and it went away.

 




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New Contributor
Posts: 6
Registered: ‎09-22-2009
My Device: Torch 9800 - 6.0 Bundle 1907
My Carrier: Telus

Re: No voice unless on speakerphone

Tried this a few times now. Has anyone else had any luck?