09-09-2008 12:08 AM
I have reviewed the manual, the online demo, read through the message boards and still can't find the solution to no volume from anyone that calls me. I have gone to the help button, clicked on the menu, options and then it tells me to click on general options. I don't have that listed. I have advanced options but nothing is in there that I can find to correct this. People calling me can hear me when I answer but I can't hear anything. I've tried to use speakerphone and everything else. I know I've hit something but I don't know what. Can someone PLEASE help me?
Solved! Go to Solution.
09-09-2008 12:18 AM
It seems like a device software issue. Find out what version of device software(firmware) you are using. To find this out, from the Home Screen, go to Options > About. On the third line, it should be displayed as ' v4.2.2...'
Try installing a later version of the Device Software. If I'm not wrong, you can download it from your carrier's website. If the version on your Carrier's site is the same as the current version on your device, just try reinstalling. It may help. If still doesn't work, then could be hardware issue.......
09-09-2008 12:44 AM
09-22-2008 01:07 PM