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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎01-16-2012
My Device: Blackberry Bold 9650 (v6.0.0.706)
My Carrier: Sprint

Nobody can hear me when I talk

I am having problems with my Blackberry Bold and whenever I make and/or recieve a call.  Nobody on the other end can hear me.  I have replaced my phone not too long ago and I'm starting to think that it's not the phone.  I didn't drop the old phone in water or anything.  I know that my mute button wasn't activated.  I have read many forums and so far I have yet to find a solution.  Can anybody here help me please?  I need to be able to talk to my family, friends amd employees at work and I am unable to accomplish this.  This phone is my only way of communication.  I just can't rely on text and BBM. Smiley Sad