Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎06-20-2013
My Device: balckberry curve8520
My Carrier: teaching and management

Not able to receive SMS texts

I use blackberry 8520. I am using her for a year now. She was fine and past 10-20 days I am sending messages and I am not able to receive any messages sent from my friends. My mobile shows 'edge' I am using a new number, where I have not activated internet services. 

 

When I went to options--> mobile network--> menu--> diagnostics test

 

it says 

blackberry registration: abort

connected to blackberry: abort

blackberry PIN-PIN: abort. 

 

I checked problem is not with sim but with mobile. 

 

Please help me to fix it. 

Hall of Famer III
Posts: 58,141
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Not able to receive SMS texts

Hi and Welcome to the Community!


riyakathir wrote:

I am using a new number, where I have not activated internet services. 


This is the cause of your issues...quite simply, you must subscribe to (and pay for) the services you desire to use. From what you have said, you have not yet done so. Hence, contact your mobile service provider to subscribe to the services you desire.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................