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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-23-2012
My Device: Curve 9220
My Carrier: Airtel

Not able to register blackberry on network provider- Airtel



I changed my phone from iphone to blackberry Curve 9220. I am using Airtel postpaid plan for data. Not, I am able to see edge in blackberry but I guess if it is not caps (EDGE), it means service provider is not registering it.


As checked in various forums, I did follow KB00510-  to register a BlackBerry smartphone with the wireless network.


I also tried to follow KB05000 but couldn't becuase I was never able to set any Internet service e-mail account. I also tried following KB02830  - sending the service books for the BlackBerry Internet Service but couldn't because I don't see an option of choosing Internet mail account. When i click setup-> email accounts, it automatically takes me to enterprise account. I also tried doing it from provider's website (airtel.blackberry.com) but the dialogue box asked me repeat the step of registering at Host routing table, which i already did earlier.


I rebooted multiple times with no luck. No clue, what do do. Any help?




Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Not able to register blackberry on network provider- Airtel

Hi coolitsme



Welcome to BlackBerry Support Forums



             Have you activated BlackBerry Data Plan on your Post paid account ? A normal post paid account will not provide BlackBerry Services . On your Homescreen Go to manage Connection > Service Status > BlackBerry Internet Service = ? what is the status.


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