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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-19-2012
My Device: 9900
My Carrier: SingTel

Not all my contacts are being sync-ed!

Hi, I am having a lot of trouble syncing all 600 contacts on my B9900 to Desktop Manager for MAC. Only the latest 60 contacts were sync-ed, but not my older 540. I tried to uninstall and reinstall the software manager, and even tried to forget device etc but to no avail. Now, I can't even sync the 60 contacts. 


Its the same when I use google sync. Only those new 60 contacts were sync-ed.


I need urgent help here. Thanks!

Trusted Contributor
Posts: 233
Registered: ‎10-13-2011
My Device: BB Passport, Z10 and PlayBook 64Gb
My Carrier: Proximus (BE)

Re: Not all my contacts are being sync-ed!

Then I would guess that they belong to a group that is "selected" for the sync and not the other ones.


Have you explored the advanced sync options by any chance?


I know that you can enable such a function for the calendar appointments (no sync before such date etc.) but for the contacts, I'm not sure.

Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)