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Visitor
Posts: 1
Registered: ‎06-10-2012
My Device: Curve 8520
My Carrier: Iusacell

Not connecting to BIS

Hi!

Can someone help me, please?

I have in capital letters EDGE, but when I go to Service Status it says:

Mobile Voice:

    Status: available

    Connection: Mobile Network

Blackberry Internet Service:

    Connection: not connected

 

So I register in Host Routing Table and I receive the message that it was registered to the wireless network, but still I can't get connected... What can i do?? It was working fine until yesteday.. So  I remove the battery and chip for 15 mins, but i didn't work.... Thanks for the help...

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Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Not connecting to BIS

Hi helpcurve8520,

 

Please go to home screen > Menu (Blackberry sign) >Option > security option > firewall > uncheck blackberry internet servcies > escape > save.

 

You may check with your carrier provider as well.

 

Good luck..!!