12-29-2008 12:43 AM
I've had my BB Curve for about 7 months and have had no problems at all. Two days ago, my e-mail just suddenly stopped coming. I have three e-mail accounts, and they've all stopped arriving on my BB. I checked on my laptop and I have a lot of e-mail, but it's not showing up on my BB. I can send and receive texts, BB messenger and phone calls. E-mail seems to be the only thing affected. And my poor blackberry has a constant blinking hourglass like it's trying to hook up with a server somewhere and it's just not making it. It's even getting hot.
I've taken the battery out too many times to count. I have Verizon. Does anyone have a clue? I was on hold with Verizon for 25 minutes before I gave up and hung up. I'm at my wit's end here.
12-29-2008 01:03 AM
Check the free memory in Options >Status and post the number you see next to file free. It's possible that your device is deleting emails as they arrive if your memory is low.
If that's not it, then resend your service books by going to "Manage Internet Email" on the home screen.
12-29-2008 01:10 AM - edited 12-29-2008 01:14 AM
12-29-2008 01:16 AM
12-29-2008 01:24 AM
Thanks. I'm in Raleigh and no one I know has been affected. But maybe that's why there was a 25 minute hold time when I tried to call Verizon earlier today. My bb has been like this since Saturday. The last e-mail I received was on Friday at 1:25pm.
Thanks for your help though.
01-30-2009 01:57 PM
I am having the same problem. Started getting the hourglass yesterday, and I deleted all the old emails in my inbox and most of the pictures on the device memory, and I have about 20% of the memory free (on file free).
I have not gotten most emails for 2 days now, even small ones.