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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎03-11-2009
My Device: Not Specified
Accepted Solution

Not getting email notifications on the external screen

[ Edited ]
I'm not sure what caused it, exactly, but I'm not getting any email notifications on my Blackberry Pearl 8220's external screen.  It's only been happening for the last day or so.  I've checked, and external notifications are still enabled in options, and it is still responding with everything else set in my profile (vibrating and lighting up the LED), but the screen doesn't even come on when a new message comes in.  Any ideas what might be causing this, or what I could do to fix it?
Message Edited by Idran on 03-11-2009 01:24 PM
Super Contributor
Posts: 355
Registered: ‎12-05-2008
My Device: BB 8220 & BB 8900

Re: Not getting email notifications on the external screen

If you pull the battery out and reinsert it the external display should start working. It helps to update the phone software you can download it from you service providers web site.