Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎01-20-2009
My Device: Not Specified
Accepted Solution

Not logging incoming calls or text messages!

Lately when someone calls or texts me it won't show it on the log. Is there something wrong with my phone or the program? I need help because I love this phone and don't want to have to replace it!
Highlighted
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Not logging incoming calls or text messages!

Perform the following steps -

  1. Give a soft reset by removing the battery for 30sec.
  2. Check how much memory is free in your device to Options -> Status -> Free Memory. To view all the database size go to Option -> Status -> click Menu button then select Database Sizes
  3. Delete less frequently used application. To delete go to Options -> Advanced Options -> Applications -> highlight the application you want to delete -> click Menu and select Delete
  4. If you stored your picture in device memory them move them to your media card

 

Check the below Knowledge Bases -

 

How to qualify low memory situations on the BlackBerry smartphone

 

How to maximize free space and battery power on the BlackBerry smartphone

 

Low memory state according to the File Free field on the Status screen

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

New Contributor
Posts: 2
Registered: ‎01-20-2009
My Device: Not Specified

Re: Not logging incoming calls or text messages!

Thanks alot! This seems to have cleared it up. Now if I can just get my tracball working right again I will be set.
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Not logging incoming calls or text messages!

You're welcome!!

 

You can now resolve the thread.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit