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New Contributor
Posts: 3
Registered: ‎12-01-2011
My Device: Torch 9800
My Carrier: Bouygues Télécoms
Accepted Solution

Not possible to change my language settings

Hi,

 

Blackberry desktop software informed me about new updates. I said OK.

I'm now running with release 6.0 bundle 2554 but but :

 

- I loose all my configurations (entreprise mail box, Wifi registrered, all my applications, so everything....

- I can't change the language : it alwas stays in Englisk (without any other choice in the personalization menu

 

 

How ti proceed ?

 

Br

 

 

New Contributor
Posts: 3
Registered: ‎12-01-2011
My Device: Torch 9800
My Carrier: Bouygues Télécoms

Re: Not possible to change my language settings

It's about a Torch 9800...
New Contributor
Posts: 3
Registered: ‎12-01-2011
My Device: Torch 9800
My Carrier: Bouygues Télécoms

Re: Not possible to change my language settings

Problem solved....

by installed the latest OS with option french language......

 

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Not possible to change my language settings

thanks for sharing your solution with us

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

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New Member
Posts: 2
Registered: ‎07-27-2012
My Device: Torch 9800
My Carrier: SFR

Re: Not possible to change my language settings

Sorry. Same problem here. Torch 9800. I synced with my laptop and no longer have French, nor the option to change from UK/US english. Latest software installed and device says I'm up to date. Please help

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Not possible to change my language settings

a sync should not change the language

 

Did you upgrade the OS and lose it?

 

if yes run the OS installer again to add back in your language

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Highlighted
New Member
Posts: 2
Registered: ‎07-27-2012
My Device: Torch 9800
My Carrier: SFR

Re: Not possible to change my language settings

I must admit I connected it to my Mac for the first time yesterday. I've had the device for over a year.

 

The OS installed is : 6.0 Bundle 2475 (v6.0.0.546, Platform 6.6.0.207)

 

I must also admit I have no idea how to upgrade the OS as it says its up to date.

The thing is I lost French after I connected the device for the first time to the laptop. It all went well before that.