11-13-2008 01:30 PM - edited 11-13-2008 01:31 PM
This is what you should have as selected in the Synchronization options:
This Is what you should see under advanced options:
Let me know if this is setup on your desktop
(Sorry for the delay, I had to make these right quick!)
11-13-2008 02:13 PM
The error occurs when I try to add the notes to the select device application. I choose notes then identify outlook. It tells me I have set it up; however when I choose Finnish the error shows: i.e. "Open MsgStore Failed". When I close the error the setup window shows notes without the checkmark. I hope I have made this clear?
In the Advanced Window I do not a tab for notes.
11-13-2008 03:07 PM - edited 11-13-2008 03:07 PM
I have not seen this condition before and there is not a comprehensive article in the database on this problem.
I realize that the frustration level is rising, mine as well!
A duplicate Windows Messaging Subsystem registry subkey exists.
Remove the duplicate Windows Messaging Subsystem subkey from the registry. To perform this, complete the following steps:
Microsoft Outlook files are corrupt and must be repaired.
Repair the corrupt files.
For Microsoft Outlook, complete the following steps:
A firewall is preventing the message store from being accessed, even though it may be turned off.
Turn on the firewall application, then turn it off again. Switch the application on and off a few times
If the above do not work,then I would agree that downgrading to your previous version of the DM should be tried.
Use this procedure to cleanly un-install the current DM.
Let me know,