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New Contributor
Posts: 6
Registered: ‎01-03-2011
My Device: Torch
My Carrier: AT&T
Accepted Solution

Notification Symbol doesn't come off

I have this notification symbol at the top, but when i open down the window it shows nothing, the symbol is like a Shield with an S in it and a small like yellow triangle with an exclimation mark next to it, i've tried taking off the battery and still doesn't come off. Any help?

Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Notification Symbol doesn't come off

Well your getting a notification of some sort from some application.

 

Sounds like SmrtGuard.

 

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Regular Contributor
Posts: 93
Registered: ‎07-07-2009
My Device: Rocking my Z10 and PlayBook
My Carrier: Vodafone UK

Re: Notification Symbol doesn't come off

Agreed. This is Smrtguard. You can set whether you want notifications to show, in the settings. However, the fact you have an exclamation mark suggests you need to fix something.
Love Me - Love My BlackBerry
-------
Z10 OS Version: 10.0.10.690
Z10 Software Release: 10.10.90
PlayBook - 2.1.0.1526
Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Notification Symbol doesn't come off

If you read the link I placed in my post above, you'll see it might have been a failed backup or such... the link gives you ideas.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code