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New Member
Posts: 1
Registered: ‎12-15-2009
My Device: Not Specified

Numbers in the address book arent working and people aren't getting my texts!!!!

I have a Pearl 8100 and just got it. Im just getting used to everything but am having a couple problems and hoping someone can help. When I go to call someone in my address book it automatically puts a+86 in front of the number and sayd the number doesn't exist. And not one text i have sent to anyone in 5 days has gotten to them. If they text me then it's fine but it I text them first they don't get it.

Any suggestions?

Posts: 95,486
Likes: 24,539
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Numbers in the address book arent working and people aren't getting my texts!!!!

1. Make sure you set your own country code at Phone dialer Screen > Options > Smart dialing.

Set your Country Code in this format: "+xx" where xx = your country code. Some countries have two or three digit Country Codes. Do not place the '+' in your contact's entry.

* In the US, set this Country Code as "+1", and place your loca area code in the proper box (this normally the default setting in a new BB).

2. At the same location, change the National Number Length to the number of digits for your country (since some countries will have less than 10 as set as the default in the BB). Find out the total digits, minus the country code. Do not place the '+' in your contact's entry.

* For example, some countries have a total number to 8 (plus 3 for country code). You would enter "8".

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