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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎01-06-2012
My Device: BlackBerry 9900 Bold, BlackBerry 9780 Bold
My Carrier: Vodafone

OS 3.7 (BlackBerry 7230) - How to remove IT policy?



I tried to remove IT policy from a BlackBerry 7230 (OS 3.7) with this method, but it didn't work, nothing happened:



I tried it with Desktop Software 6.1 and Desktop Manager 4.6, too.


Any idea?



Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: OS 3.7 (BlackBerry 7230) - How to remove IT policy?

Hello lezerpiramis


Sorry to hear about your issue. 


In order to remove the IT policy from your BlackBerry® smartphone you will need to do a reset to factory as shown in this article: 




How to reset the BlackBerry smartphone to factory defaults


***NOTE*** All data including 3rd party applications will deleted from your BlackBerry after doing the above procedure. 


Hope this helps. Have a good day. 



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