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Super Contributor
Posts: 293
Registered: ‎04-30-2011
My Device: Z10
My Carrier: 3 UK

Re: OS 6 and Documents to Go

[ Edited ]

Dear J S

 

I now have the BB Z10 with DocsToGo but I would like to have my premium from my lost BB Torch 9800 moved to my new BB Z10

 

I wrote this below to DataViz and their reply was:

" Hi Jeffrey,

BlackBerry (formerly RIM) handles sales/tech inquires for Docs To Go BlackBerry at this time. Please contact BlackBerry for all sales or tech inquires for Documents To Go for BlackBerry."

 

WHAT I EMAILED TO DATAVIZ

Customer Name: Jeffrey Timothy Valerie
Customer Email Address: <removed>
DataViz Customer: yes
Registration Number:
Product in Question: No Product Selected
Question:
Dear DataViz

On the 02/03/2013 I lost my phone which I had made my purchase to you for my Docs To Go pack.
I have now got the new BlackBerry Z10 which has Docs To Go already installed but I would like my licence to be transferred to this device, only thing is I do not have any occasion the details that I should.
Am not even sure that you will recognise the contact address I have sent with this request.

My BlackBerry address did start with <removed> but since it was changed to <removed>
I am hoping I have given you enough details to arrange a verification link.

I am looking forward to hearing from you.

Yours Sincerely
JT Valerie

 

EDIT: Personal Information such as e-mail is prohibited for your security. Please review User Guidelines  under section "Be careful."

JTValerie
Super Contributor
Posts: 293
Registered: ‎04-30-2011
My Device: Z10
My Carrier: 3 UK

Re: OS 6 and Documents to Go

For dataviz
 
Some links that I have here from my old post for you.
But be warned that dataviz might have different regulations now.
I can't verify this at the moment.
 
 
 
 
JTValerie