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New Contributor
Posts: 8
Registered: ‎10-27-2010
My Device: Bold 9930
My Carrier: GloMobile, Nigeria

OS 7.1 Update Freezes 9930

Hi. I just got a 9930, with OS 7.0.1702, and tried to update to OS 7.1. The update ran, supposedly, but the keypad, and touchscreen, won't respond afterwards. I tried different modules of the 7.1 OS but the result was the same. What can I do?!
Hall of Famer III
Posts: 58,165
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: OS 7.1 Update Freezes 9930

Over in your duplicate thread, you've got some things to try:

Please keep the discussion in that thread so that anyone who desires to help you can benefit from the complete information set that the thread will contain on your issue.

 

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

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