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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎03-21-2012
My Device: Bold 9900
My Carrier: Virgin Mobile Canada

OS 7.1 Updating issues

[ Edited ]

Virgin Mobile (Canada)

Blackberry Bold 9900 and OS 7 Bundle 2406 (v7.0.0.585, Platform

Space isn't an issue, I've got well over 5gb left on the device itself. Battery pull wont fix this problem.


Im on a Mac and I'm trying to Update my Bold 9900 (Virgin Mobile Canada) from 7.0 bundle 2406 to os 7.1 bundle 921. I've looked long and hard, but can't seem to find anyone with this problem. As I try to update, it backs up the device no problem, then it begins downloading, but gets stuck with 128 files remaining and eventually cancels. Anyone else have this problem or know whats wrong and can help me out?

Screen shot of error message