06-01-2012 06:31 PM - edited 06-01-2012 07:03 PM
I'm from Canada and every time i try to update my os to 7.1, it will not let me do so. It says I need to, but when I try to, my phone disconnects after starting to back up. I tried just backing it up manually, and again it says it disconnects. It always disconnects while it says backing up social feeds. I have a mac and use the blackberry desktop software, which I have uninstalled and reinstalled (updated) more than once. What is going wrong?
Carrier: Bell Mobility
Version: 7.0 Bundle 1555
Solved! Go to Solution.
06-01-2012 07:14 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful!
Good luck and let us know!
06-01-2012 07:43 PM