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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎02-01-2013
My Device: Blackberry Bold 9790
My Carrier: Vinaphone
Accepted Solution

OS update error

I updated the OS smart phone Blackberry Bold 9790 to version 7.1 with Blackberry Desktop Software and from the site, but warned that: "There was an error updating your sofware!"
You experienced any remedy please help me, thanks!

Super Contributor
Posts: 267
Registered: ‎11-17-2010
My Device: Z10 * Q10 * Z30 * Passport
My Carrier: Telkom Mobile

Re: OS update error

Did you update the software or the error popped up in the middle of the update? My advice is rather download the software to your PC first before updating. Doing a direct update via internet is tricky especially if you do not have a reliable/constant connection to the internet. If there is a delay or the connection gets cut you will not be able to complete the update.