Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
02-19-2013 11:29 AM - edited 02-19-2013 11:30 AM
I have a bold 9790 running an OS 7.0. when checking for updates through the OTA or the Desktop Manager I get a message that no updates are available.
I have downloaded directly the OS7.1 version related to my Network fromBlackberry website. I did the installation but nothing happened, I followed some recomendations found on different forums such as delete the Vendor.xml file and than run the loader application, again nothing happened.
Would appreciate any help to complete the update.
Solved! Go to Solution.
02-19-2013 11:45 AM - edited 02-19-2013 11:46 AM
Hi and Welcome to the Community!
It may be that you are almost doing everything correctly...first, some background.
The ability of the automated processes (both on device as well as the Desktop Software/website) for updating depends on the on-device VendorID code that is placed into the hardware at time of manufacture (and can never be changed). This code matches only one carrier in the world, and without overriding the automated processes, only that carriers OS packages are offered to you. So if your BB happens to be already running what that carrier supports, the automated processes offer nothing to you.
But, you can use other carriers OS packages -- via PC and the VENDOR.XML deletion trick. But, what I suspect is that you have only deleted one VENDOR.XML file...on the later OS packages, there are two of them, and they will be located in or similarly to (it changes based on your Windows version) these folders:
Good luck and let us know!
02-20-2013 11:09 AM
04-13-2013 03:21 AM
04-13-2013 09:17 AM
Hi dears. I use 9900 with 22.214.171.1245. I tried so hard to update it to 7.1 I downloaded desktop software it can't see avaible update also I downloaded full exe pack 7.1, deleted vendor.xml, restarted my pc, and tried to install it on apploader. I did all windows on installation screen and a window opened that includes all of my programs but no software :s I also tried to update on webupdate and on wifi area but on my device doesn't exists "Software Updates" option in settings.I'm gettin so crazy in every day pls help me :s
The result you describe is usually the result of one (or more) of these:
From your post, I see that you say you "downloaded full exe pack 7.1" to your PC, but you do not state that you actually installed it to your PC (which is required). Further, you say you "deleted vendor.xml"...singular...there are two of those to delete.