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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-12-2010
My Device: Torch 9800
My Carrier: AT&T

Old email account won't go away!

I just upgraded from BB Bold to the Torch.  I had an old email account (dead, not active) that still had an icon on my Bold, and it copied over to the Torch.  I tried deleting the account following the tutorial, but that email address doesn't show up on the list.  I finally just moved the icon to a folder, but there has to be a way to delete all together.  Is there?

Posts: 95,739
Likes: 24,584
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Old email account won't go away!

On your device, go to the Advanced options on your Torch to the Service Books > and delete those servcie books pertaining to the email address you no longer want pushed to your device.

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