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Contributor
Posts: 39
Registered: ‎01-19-2011
My Device: Z10
My Carrier: Rogers

Old email accounts

I recently imported the settings from my old BB into my new Torch, but see that some old hotmail and yahoo email accounts were brought across.

 

I deleted these accounts on the old BB, but they still appear on the Torch but not active. I go to edit email accounts and they don't appear, although the icon shows they are.

 

Any suggestions how to remove them ?

 

Thanks.

Forums Advisor I
Posts: 676
Registered: ‎01-01-2011
My Device: Torch-Q10-Passport
My Carrier: Vodafone

Re: Old email accounts

hi and welcome to the forum

have you tried deleting them in setup.

 

setup > email accounts > highlight the one you want deleted and pres red X

Contributor
Posts: 39
Registered: ‎01-19-2011
My Device: Z10
My Carrier: Rogers

Re: Old email accounts

Hi, If I go to the setup screen, the email accounts icon shows that there are (4) accounts, but when I click on the icon only one account actually is visible. The other 3 accounts are the old hotmail / yahoo / gmail accounts that I had previously deleted on my old BB.

 

Somehow it must have carried these over, even though they were deleted.

 

Thanks

Phil

Contributor
Posts: 39
Registered: ‎01-19-2011
My Device: Z10
My Carrier: Rogers

Re: Old email accounts

I got it fixed, had to go into service book in the advanced system setting to delete the accounts. all is well.

 

\thanks.