03-17-2011 10:53 PM
I have had my Torch now for four months and really enjoy it. Here's the problem I am having. I have mobile banking thru the bank itself. No apps downloaded just online mobile from the bank itself. About two days ago I went to log in and once I logged in it told me that my session has ended and to please log on. I have logged on several times and received the same message over and over, session has ended please log in. I have called the banks mobile tech service and no glitch on there end . In fact removed it from my phone and tried to reload mobile banking from bank and same issue. I cleared the caches but that's all I know to do. Its something in the Torch itself, I have an old 8310 I use for work and have no problems accessing the online mobile banking from it. I can access my banks home page from from my torch and gain access to my accounts but its not in mobile form and is a pain to navigate.
Can any one help me
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03-21-2011 04:26 PM
I think, I might have an idea, what your/the Problem is:
It might be, that your bank has set up a new security feature. Namely it blocks working, when it takes notice of that you´re using a mobile device for browsing the internet.
At least this is my problem. My banks system finds out at certain browsers, that they´re mobile powered. And then in the beginning the onlinebanking was blocked completely, now it´s only displaying the balance of my accounts... however banking in terms of processing transactions is not possible anymore.
At my HTC Desire Z native browser it works, when I switch off "showing mobile content, if availabe". But with the Opera which I installed on it also, there´s no way... even I switched of the mobile content thing, too... !?
So the question is, where to put off this "mobile-content-mode" at the Torch. And is this effective enough, or does it still send any information, that it´s from a mobile device!?
If anyone would have an working Idea?
PS:The bank is doing this because of securityreasons in my case, because I´m using mTAN, wich means I get sms onto my mobile with the authorisation-code for the transaction I want to do.