Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Regular Contributor
Posts: 58
Registered: ‎09-21-2010
My Device: Not Specified

Opening URL on default browser issue.

Hi All,

I am using Blackberry 9700, OS v6.0.0.615.

I am trying to open a url of following format:


I am trying to open in default Blackberry browser. But it always throws following error:
"The requested URL could not be retrieved - Error Code - 10001".


The above issue comes when there is only 3G network enabled on my device and wifi is off. Other network sites open properly.

When I switch on wifi, then the above url opens without any issue.

Secondly, when I downloaded Mini Opera on my device and tried to open above url in it, it opens without any issue. (I have tried it on 3G network only and wifi is off).

What should I do to open the above link on default Blackberry browser and on 3G network.

ANy help is greatly appreciated.

Thanks in advance.

Manoj Kumar


Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Opening URL on default browser issue.

Hi manoj96067,


When you are connected to Wi-Fi, are you able to access the URL?  Also to clarify, what are the first two Quadrents of the IP address?






Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!