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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎11-07-2011
My Device: Blackberry Curve 9300
My Carrier: Vodafone

Opening back up files on pc

I have created a back up from my phone to pc, but when I try to open files I get a message saying windows cannot open the file type. Any suggestions would be gratefully received.

Contributor
Posts: 47
Registered: ‎08-22-2011
My Device: BlackBerry Curve 3G 9300
My Carrier: Airtel

Re: Opening back up files on pc

HI.

You need to install 3rd party software. For example ABC Amber BlackBerry Converter.

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New Contributor
Posts: 3
Registered: ‎11-07-2011
My Device: Blackberry Curve 9300
My Carrier: Vodafone

Re: Opening back up files on pc

Thanks for that, but I wonder what is the point of providing a facility to create a back up and not provide a facility to retrieve it without have to buy another software package !!!