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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎08-11-2008
My Device: Not Specified
Accepted Solution

Opening media files

Using the BlackBerry media manager I have transferred a number of audio files to my BlackBerry Curve. However, I don't seem to be able to play them. I have done the following: While transferring I selected the suggested conversion for optimal Playback. When I view the files on my BlackBerry (by adding them as an attachment to an email) I can see they are located on my media card and have the .m4a format, similar to other files which I can play. Mass storage mode is off (never used it yet) My handheld is not connected to my computer. Also, I had a number of songs (albums) on my handheld which I used to be able to access but can't any more, even though I see they are still on my media card. Any suggestions?
Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Opening media files

After uploading many media files on your Blackberry, sometimes you need to do a reset. That is done be removing the battery while the blackberry is up, wait a bit, then plug it back. Your Blackberry will start up (can take up to a few minutes), then see if your files are better.

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New Contributor
Posts: 2
Registered: ‎08-11-2008
My Device: Not Specified

Re: Re: Opening media files

This did work for me Smiley Happy Thanks!