08-17-2013 10:48 AM
I have a new laptop and have installed outlook 2013 and Desktop manager. When I try to configure organiser I get the following message "
Option's value is unacceptablele.
I have used DM version 6 as the sync works on my current laptop and 7 doesn't.
I use IMAP and outlook is working perfectly.
What am I doing wrong? i need it to work please
Thanks in anticipation
08-17-2013 12:24 PM
Hi and Welcome to the Community!
Unfortunately, what you are attempting to do is to use a version of Outlook that is not presently supported by any version of the BB Desktop Software:
Consequently, the only resolution is to fall back to a supported version of Outlook. The only other alternative is to wait for OL2013 support to arrive (the "if and/or when" of which cannot be predicted).
08-17-2013 12:46 PM
08-17-2013 01:13 PM
08-17-2013 01:16 PM
08-17-2013 01:22 PM
08-17-2013 01:25 PM
08-17-2013 01:42 PM
08-17-2013 01:53 PM
i was referencing two issues which was perhaps a little confusing,
1. DM 7 wont sync my contacts or calendar anymore in outlook 2010. something to do with recurring reminders and contacts imported from Hotmail et al. am i correct i this??
I don't know...it is a little challenging to diagnose from symptom reports that contain "something to do with...". The exact and complete error message is always better.
2. there inst a DM for outlook 2013, is this correct?
"inst"? Sorry, I don't know what that means. But I believe that I have already clearly stated the OL2013 issue.