I'm not quite sure exactly to what you are referring...can you provide more complete details please? For example, are you not able to create a hosted (e.g., @carrier or @BB) email address? Or is it that you cannot add into the email configuration your existing (e.g., Yahoo, GMail, etc.) account?
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
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