07-05-2012 05:35 AM
I recently received my bill and saw that it had loads of charges for photo messaging. I dont do photo messaging that much so when i queried it with Orange they said that Blackberrys convert text sent to multiple contacts into a picture message and and then send it to each recipient as a photo message. They charge me 25p per recipient. I have £25 worth of photo messaging charges this month and havent sent a picture. Has any one experienced this before and did you resolve it?
I have a curve 9360, with Orange and v18.104.22.168.590
07-05-2012 11:31 AM
i'm sorry!! did orange tell you that "BB coverts text message into picture" i dont know how is this possible. i think you should ask orange one more time get hold of some body who knows the right answers to your questions.
But seriously i would like to know if there is such practice of converting text into picture and charge customer unneccesarily.
Please have patience we will have other coment on this post to find the fact and no fairy tale.
as far as i understand thats a lame excuse from orange!