08-30-2012 11:58 AM
When attempting to configure synchronization options on BlackBerry® Desktop Software 7.0 to 7.1 an error message is displayed
The BlackBerry Desktop Software could not load your previous organizer data configurations. Reconfigure your organizer settings to synchronize organizer data between your computer and your BlackBerry device.
Followed by another error message
The organizer module could not load and will be turned off.
Info on the support site says it is a known error with no fix dated 20th August!!!!
09-02-2012 02:50 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.