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New Contributor
Posts: 3
Registered: ‎11-22-2012
My Device: Curve 9360
My Carrier: Virgin Canada

Oulook 2010 issue

I just upgraded to Outlook 2010 (WIndows 8).  When I try to set up Blackberry desktop software to sync the calendar, I get an error saying that it isn't supported.  Blackberry knowledge base article KB12268 says that it is.  It seems to work for contacts; just not for the calendar.  Has anyone else run into this?

Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Oulook 2010 issue

Hi and Welcome to the Community!

Please also refer to this KB:

  • KB32926 Support for BlackBerry Desktop Software on Microsoft Windows 8

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss your exact situation...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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New Contributor
Posts: 3
Registered: ‎11-22-2012
My Device: Curve 9360
My Carrier: Virgin Canada

Re: Oulook 2010 issue

I have followed all the steps in KB32926 and still get an eror saying "The organizer's applications are not supported".  (WIndows 8/Outlook 2010/Blackberry Desktop Software 7.1).  According to RIM, Outlook 2010 IS a supported application. I have also started fresh by un-installing the Blackberry software re-booting the computer and doing all the steps, but still cannot get Blackberry software to communicate with the calendar, although it works fine for contacts.  ?????????????????????????  Anyone have any ideas?