08-02-2011 02:05 PM
To start, I have successfully sync'ed with every blackberry and desktop software that has ever come out. And, with this Bold 9700, I had successfully sync'ed with the BB Desktop Software Version 5.0. BUT, when I installed 6.0, i simply cannot sync anything with Outlook. I have been trying to sort out the problem for months and finally I am exhausted.
Phne: Sync Bold 9700
Phone OS: Latest OS (6.0)
Desktop Software: 6.0
Operating System: Windows 7
Outlook Version: 2007
Following the standard sync process, with Wireless Sync off, I click on ORGANIZER, then proceed to click on CONFIGURE SETTINGs, only to get an error: Unknown Error Reported.
Now, when I click on the OK button of the error, the box that appears (well remains open for a second) is the DETERMING THE ROOT CONFIGURATION NAME FOR MAIN SYSTEM....
I am lost! How do I sync my outlook with my bb. Thanks in advance!!!