Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎05-12-2010
My Device: Bold9700
My Carrier: Vodafone

Re: Outlook 2010 sync solution - from Blackberry Solution Center

I'm sorry, but Office 2010 is not beta anymore!

I'm using Office Professional Plus 14.0.4760.100 (32bits), from my Volume Licensing Service Center.

And now when should we expect a sync with no problems?

 

Guru II
Posts: 22,025
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Outlook 2010 sync solution - from Blackberry Solution Center

I'm sorry but since I don't work for RIM, I don't know.  And since RIM never speaks about unreleased software, I doubt they will say. 

 

 


--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Visitor
Posts: 1
Registered: ‎05-12-2010
My Device: Curve2
My Carrier: Verizon

Re: Outlook 2010 sync solution - from Blackberry Solution Center

Ok, as someone that actually works for Microsoft, I'm gonna step in for a sec and defend RIM, especially towards the "just a day" comment .

 

First off all, everyone on Office 2010 64-bit, don't hold your breath with getting BDM to work with your install in the near future in my opinion.  In the readme's that we release that no one reads, you'll first note that it says:

 

"If you need the functionality of WMDC and you have already installed 64-bit Outlook 2010 or Click-to-Run, uninstall Office 2010 and install the standard installation of 32-bit Office 2010.

 

Otherwise, install the standard installation of 32-bit Office 2010 if you want to continue to use WMDC."

 

WMDC is Windows Media Device Center, but what this really means is that no 32-bit add-ins work in 64-bit Office, and as there's never been a native 64-bit Office, there are pretty much no add-ins out there at all.

 

RIM BDM, SalesForce, WebEx, CRM, you name it, they don't work.

 

Later on in the doc you get to:

 

"Existing 32-bit ActiveX controls, both third-party and Microsoft-supplied, are not compatible with the 64-bit version of Office 2010. For ActiveX controls and COM objects, there are three possible solutions: 

 

  • If you have the source code, you can generate a 64-bit version yourself,
  • You can contact the vendor for an updated version,
  • You can search for an alternative solution.

Native 64-bit processes in Office 2010 cannot load 32-bit binaries. This includes the common controls of MSComCtl(TabStrip, Toolbar, StatusBar, ProgressBar, TreeView, ListViews, ImageList, Slider, ImageComboBox) and the controls ofMSComCt2 (Animation, UpDown, MonthView, DateTimePicker, FlatScrollBar).These controls were installed by previous versions of Microsoft Office and are installed by 32-bit Office 2010. An alternative must be found for existing Microsoft Office VBA solutions that utilize these controls when the code is migrated to 64-bit Office 2010. 64-bit Office 2010 does not provide 64-bit versions of the Common Controls."

 

So, if I had the 64-bit version of O2010 installed, (which I did), I'd downgrade to 32-bit if you're looking for near-future compatibiliy.  Unless for some reason you're working in Excel spreadsheets that you need more that 4GB of RAM to work with.  O_o

 

Now, yes, I'm bummed out that RIM has not yet coughed up a 32-bit connector myself.  I tried out an HTC Imagio while I was waiting around the past few months and it's so slow and unresponsive that I wanted to drive the thing over with an earthmover.  Now I'm back on my Curve2 and just making due emailing myself reminders.  And yes, if it takes too long, I'll downgrade to '07 and then back up to '10 if need be.

 

In fact, I see folks saying that they've gotten it to work with 2010 and I have no clue how because no matter how I swirl the potion of install this un install that, I always get the "message stores" issue, so good on those folks, and feel free to enlighten us if you have any tips.

 

Anyways, I do hope they come out with their 32-bit connector soon, but as Office 2010 was just RTM a few weeks ago, I'm not sure how long it will take them.

 

Heck, it's so new, I didn't even think we released it to the Volume License Group yet, LiveBow...

 

>_>

Contributor
Posts: 11
Registered: ‎08-10-2009
My Device: Bold 9700
My Carrier: T-Mobile

Re: Outlook 2010 sync solution - from Blackberry Solution Center

Thanks, Xanath, for the information. I am running Office 2010 Version 14.004536.1000 (32-bit), however.

 

My Blackberry Curve 8900 did sync with Outlook via Blackberry Desktop Manager 5.0.1.37 [Mar 10 2010].

 

When I replaced my device with a Blackberry Bold 9700, it would no longer sync with Outlook. It continues to sync with my Blackberry add-ins. Nothing was changed except the device l plugged the USB cable into.

Guru II
Posts: 22,025
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Outlook 2010 sync solution - from Blackberry Solution Center

 


jculbertson wrote:

Thanks, Xanath, for the information. I am running Office 2010 Version 14.004536.1000 (32-bit), however.

 

My Blackberry Curve 8900 did sync with Outlook via Blackberry Desktop Manager 5.0.1.37 [Mar 10 2010].

 

When I replaced my device with a Blackberry Bold 9700, it would no longer sync with Outlook. It continues to sync with my Blackberry add-ins. Nothing was changed except the device l plugged the USB cable into.


When you first connected the 8900, did you have a previous version of Office and then upgrade Office?  The reason I ask is that there is a process that the DM goes through when connecting a device for the first time.  it's possible it has something to do with that initial setup.  Admittedly, I'm grasping at straws here.

 


--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 2
Registered: ‎05-12-2010
My Device: Curve II
My Carrier: T-Mobile

Re: Outlook 2010 sync solution - from Blackberry Solution Center

[ Edited ]

> RIM BDM, SalesForce, WebEx, CRM, you name it, they don't work.

> "Existing 32-bit ActiveX controls, both third-party and Microsoft-supplied, are not compatible

>  with the 64-bit version of Office 2010.  

> * You can search for an alternative solution.

 

One available "alternative solution"  would be the current CompanionLink Express release.  It supports all existing BB devices sync to Outlook 2010 64-bit (x64) Contacts, Calendar, and Tasks.  I've been using it with the OL2010 64-bit beta under Windows 7 64-bit, and it works fine.  It may be a reasonable stopgap for people who don't want to downgrade to 32-bit.

Contributor
Posts: 11
Registered: ‎08-10-2009
My Device: Bold 9700
My Carrier: T-Mobile

Re: Outlook 2010 sync solution - from Blackberry Solution Center

Process of installations:

 

1st= Office 2070

2nd- Blackberry Curve 8900 (Feb 2009)

3rd- Office 2010 (Nov 2090)

4th- Blackberry Bold 9700 (May 2010)

Contributor
Posts: 10
Registered: ‎03-31-2010
My Device: 9000 bold
My Carrier: orange romania

Re: Outlook 2010 sync solution - from Blackberry Solution Center

ATTN: Blackberry / RIM

 

... it is very interesting how Blackberry / RIM don't answer in any way to these postings. At least a "please be patience, we will solve this issue soon" .... or any answer to show us they care about us, their customers ...

 

Thanks very much ... Smiley Sad

 

 

New Contributor
Posts: 2
Registered: ‎12-06-2009
My Device: Not Specified

Re: Outlook 2010 sync solution - from Blackberry Solution Center

Office 2010 is done. It has been released to manufacturing. Now a solution?

Contributor
Posts: 10
Registered: ‎05-17-2010
My Device: Blackberry curve 8520
My Carrier: ???

Re: Outlook 2010 sync solution - from Blackberry Solution Center

I have the same problem.

When we will be able to sync with Microsoft Outlook 2010?