10-16-2010 12:35 PM
I just got the Torch the other day and was able to restore all my old Outlook information using the old Blackberry Desktop software (4.7?). Then after playing around for a little I downloaded the new software 6.0. I have been able to successfully sync all the information from the new software except all my Outlook data. When I go in to configure, I follow the steps and even a Congrats! It was successful mesage pops up...however, not the case. I'm unable to check any of the boxes in order to actually sync the data. And now when I try to revert back to syncing those items using the old software it won't even work. Help! Thanks in advance.
10-18-2010 03:19 PM
Welcome to the BlackBerry Support Community Forums.
What version of Microsoft Outlook are you using?
Also are you setup with a BlackBerry Enterprise Server, or do you have wireless sync setup with a gmail or yahoo email address?
I look forward to your reply.
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