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New Contributor
Posts: 4
Registered: ‎08-25-2008
My Device: Not Specified
Accepted Solution

Outlook Synch Issue

After working perfectly last week, my Curve is unable to Synch With Outlook Calendar - I get an "Unknown Error" notice and Blackberry Desktop Manager Closes.

 

One Software change is that I have newly installed Outlook Small Business Contact Manager.

 

Can someone please help?

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Outlook Synch Issue

The software was on the PC I take it? Back off the change, and see if you can backup normally.

I believe there is a conflict in the change and your normal contacts.

Please let me know!

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New Contributor
Posts: 4
Registered: ‎08-25-2008
My Device: Not Specified

Re: Outlook Synch Issue

i called att support who put me in touch with blackberry support -

it turned out that there was some corrupt listing in my calendar and each time it tried to synch it ended the program.  we manually synch'd each category on the blackberry - then cleared my outlook on the pc - then manually synched back to the pc - and the problem disappeared.  it was not adding business contact manager.

 

thanks for your quick help i this