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New Contributor
Posts: 3
Registered: ‎02-10-2013
My Device: Bold 9700
My Carrier: Telus

Outlook calendar entries being deleted at sync

All of my PC's Outlook calendar entries were erased (except the recurring appointments) after my latest phone sync, but the entries are still showing in my phone's calendar. The phone's calendar option is set to keep appointments "forever" so is there something I need to adjust on my PC? What do I need to do to get the phone's calendar back onto the PC?

THANKS! Lara

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Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Outlook calendar entries being deleted at sync

Hello larame,

Welcome to the BlackBerry Support Community.

 

You may be able to locate these appointments under the deleted items within your Microsoft Outlook.

 

If not, pages 22-23 of the following user guide for your BlackBerry Desktop Software may help regarding one way synchronization for your Calendar:

 

http://bbry.lv/1165g8I

 

Let us know if this helps.

 

Thank you.


-FB


 


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New Contributor
Posts: 3
Registered: ‎02-10-2013
My Device: Bold 9700
My Carrier: Telus

Re: Outlook calendar entries being deleted at sync

Hello FB,

I did a one-way sync from my phone to my pc per the instructions you noted but not all the phone calendar's entries successfully transferred. Also strange is that my recurring appointments aren't being lost whereas one-time appointments are gone. Grrr. Got any more ideas?

Thanks,

Lara