07-15-2010 07:18 PM
Hi and Welcome to the Forums!
You might benefit from this KB:
07-16-2010 12:57 PM
Given what you've reported, I can't advise you. "not working" doesn't really tell me anything at all. Did you activate advanced logging? Did the log reveal anything useful to you? That's the point of advanced logging...to replicate the failing situation and produce a log from which you hopefully can glean some useful information.
07-17-2010 08:06 PM
Yes I did.
The PtTrace file does not show any syncing with the calendar, but only with the memo pad and tasks. The same is happening with te tif file. In other words, even though I have set up the outlook calendar to be synched with my blackberry, it still does not send nor receive the information.
I can copy you both log files if you need them to have a better look at them.
07-18-2010 10:50 AM
Since I don't sync in that manner, I've no ability to interpret the logs for you. If the logs did not reveal anything useful to you, then I'm left with advising you to do a clean start over. Here's the process:
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
3) Get a fresh download of the RIM DTM software:
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
Hopefully that will get things going again.
Good luck and let us know!
09-13-2010 05:32 PM - edited 09-13-2010 11:51 PM
BDM 6.0 and Curve 8520 18.104.22.1684, AT&T
I've been reading replies and have fixed most of my problems with syncing my Outlook calendar with my device calendar but I have created two different calendars on my device. My *@earthlink.net calendar has 4164 entries and my default device calendar has 150. I want to delete my default device calendar. I've fixed my default services and service books under Settings>Options>Advanced so that *@earthlink.net is my only CICAL but I still have two calendars. I was going to sync, telling BDM to send outlook entries to the device (one-way sync) but it wanted to delete and add the same 4164. My version of BDM doesn't seem to have Backup/Restore Advanced.
I recently updated my device to 22.214.171.1242 but downgraded it back to the 126.96.36.1994 on the AT&T website because I didn't like losing my keyboard lock.
Could someone please help me?