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New Contributor
Posts: 7
Registered: ‎02-10-2012
My Device: Bold 9930
My Carrier: Verizon

Outlook.com

Hello -

 

I set up my blackberry to work with my outlook.com email account.  However, when I read an email on the Internet, it does not sync with my blackberry so that the email is marked as read on the blackberry.  Is there a way to fix this?

 

TIA

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Outlook.com

Your email address is "yourname@outlook.com"?

 

Is your outlook.com email account on a POP3 or IMAP server?

 

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New Contributor
Posts: 7
Registered: ‎02-10-2012
My Device: Bold 9930
My Carrier: Verizon

Re: Outlook.com

Hello -

 

Thank you for responding.  Yes - my email address is myname@outlook.com.

 

Here is what I found concerning your question about POP/IMAP:

 

Outlook.com accounts use Exchange ActiveSync as their default protocol. You can access messages and sync contacts using any modern web browser or a client that supports Exchange ActiveSync, such as Outlook 2013, earlier versions of Outlook with the Hotmail Connector add-in, and mobile apps on iOS, Windows Phone, and newer Android devices.

 

According to Microsoft’s documentation, IMAP is not supported.

 

Use of POP/SMTP is discouraged for @outlook.com addresses, but it will work if you set the servers to pop3.live.com and smtp.live.com, respectively. Note that you must sign in to the SMTP server to send mail.