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New Contributor
Posts: 2
Registered: ‎09-19-2012
My Device: blackberry bold 9780
My Carrier: ais

Outlook on Mac Air will not sync contacts and calendar to BB

Hi Everyone, I just switched from a PC to Mac Air and downloaded BB Desktop to my Mac so that I can sync contacts, calendar etc. What happens is that it automatically syncs to Apple and not to Outlook and there is nowhere I can change the settings. I lost all my info on the BB so had to sync with my old PC again...

 

I can't work properly without syncing to my BB so I am desperate for advice. Many thanks in advance!

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Outlook on Mac Air will not sync contacts and calendar to BB

Hi Flicka,

 

Welcome to the BlackBerry Support Community.

You may just need to enable Apple Sync Services so you can synchronize. This KB article should help you configure the BlackBerry® Desktop Software to synchronize with Microsoft® Outlook®. "How to synchronize organizer data in Microsoft Office for Mac between the BlackBerry smartphone and a Mac computer using BlackBerry Desktop Software" http://bbry.lv/OqK6JE

Please make sure to backup your BlackBerry® Bold™ 9780 smartphone before making any changes such as a synchronization.

 

Cheers.


-FS


 


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Highlighted
New Contributor
Posts: 2
Registered: ‎09-19-2012
My Device: blackberry bold 9780
My Carrier: ais

Re: Outlook on Mac Air will not sync contacts and calendar to BB

Thanks will try it!