09-20-2012 12:09 AM
Hi Everyone, I just switched from a PC to Mac Air and downloaded BB Desktop to my Mac so that I can sync contacts, calendar etc. What happens is that it automatically syncs to Apple and not to Outlook and there is nowhere I can change the settings. I lost all my info on the BB so had to sync with my old PC again...
I can't work properly without syncing to my BB so I am desperate for advice. Many thanks in advance!
09-26-2012 02:07 PM
Welcome to the BlackBerry Support Community.
You may just need to enable Apple Sync Services so you can synchronize. This KB article should help you configure the BlackBerry® Desktop Software to synchronize with Microsoft® Outlook®. "How to synchronize organizer data in Microsoft Office for Mac between the BlackBerry smartphone and a Mac computer using BlackBerry Desktop Software" http://bbry.lv/OqK6JE
Please make sure to backup your BlackBerry® Bold™ 9780 smartphone before making any changes such as a synchronization.
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