01-30-2013 09:11 AM
I feel like I am going around in circles. For the past five days the envelope on my screen has been showing my text messages, not my emails. The only way to see my emails is to select the little envelope at the top of the screen. However, once I read the email from there it disappears and I cannot bring up the email again. This is a corporate phone, and email is very important. Our IT Manager had me reset my email to see if that would correct my email problem and all it did was create more problems. Now, my desktop contact information is not sycning with my BlackBerry, along with the original email issue. The only numbers that are still on my phone are those that are on speed dial. I have talked to three different Verizon techs, plus our IT Manager, and no one can help me. After spending a half hour on hold with BlackBerry support I gave up. Verizon told me that BlackBerry was the only organization that could help me. PLEASE HELP ASAP!!!