09-05-2013 03:16 PM
I dont ever have bluetooth or wifi on because im on contract only have them 5 apss that are alwys open?
OK.. What is your device OS version ? You should check if your device is having the most recent OS from your Carrier or any other . From your Homescreen Go to Options > Device > About Device Version > first set of numbers on the third line ?
09-05-2013 03:22 PM
Please provide the complete information , it should be like V 7. x . x . xxx ?
09-07-2013 06:27 AM
It seems your device is running on an old OS version ! Have you tried to update your BlackBerry to the most recent one available from your Carrier ?
When I searched I found that O2 had already released ver. 126.96.36.1991 for your device model Software Download for O2 UK . Update your device to that version it may help you in overcoming your current issue .
let us know if you need Instruction or help on how to update .
09-07-2013 06:34 AM
Thanks i will update as sonn as i can its charging now
Try it and let us know .. but after a proper device backup !
09-07-2013 10:37 AM